Privacy Policy

We collect personal information to deliver, optimize, and market our health and wellness coaching services.

• Voluntary Information: Names, billing addresses, phone numbers, email addresses, and payment details collected when you book sessions or buy packages.

• Health, Lifestyle, and Wellness Data: Information regarding your health history, dietary restrictions, fitness goals, and lifestyle habits shared during virtual and phone coaching consultations.

• Automated Information: IP addresses, browser cookies, and device identifiers collected via website analytics platforms to improve user experience.

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Your data is processed strictly for the following business purposes:

• To deliver personalized virtual, video, and phone coaching sessions.

• To process payments securely through our third-party merchant accounts.

• To send scheduled appointment reminders and client resources.

• To market our services via testimonials and success stories, subject to your explicit consent.

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We love celebrating client transformations on our website. However, we strictly protect your story and public identity:

• Explicit Consent Required: We will never publish your name, image, case study, or written testimonial on this website without your prior, express written consent.

• Right to Revoke: You retain the right to revoke your testimonial consent at any time. Upon receiving a written request, we will remove your story from our website within 30 business days.

• FTC Compliance: All testimonials displayed reflect honest, real experiences of actual clients. In accordance with the Federal Trade Commission (FTC), no compensation or financial incentives are provided in exchange for testimonials unless explicitly disclosed on the endorsement.

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Because we offer virtual coaching across all 50 states and U.S. territories, we accommodate heightened consumer data protection acts (such as the California Consumer Privacy Act (CCPA), Texas Data Privacy and Security Act (TDPSA), and similar state frameworks):

• Right to Know and Access: You have the right to request a breakdown of what specific personal and health data we have collected about you over the past 12 months.

• Right to Deletion ("Right to be Forgotten"): You may request that we permanently delete your personal information from our digital databases, except where we must retain it for accounting, legal, or tax audits.

• No Sale or Sharing of Data: We do not, and will never, sell, rent, or trade your personal or health information to third-party data brokers or marketing firms.

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In compliance with the Louisiana Database Breach Notification Law, we implement commercially reasonable security safeguards to protect your personal identity. In the highly unlikely event of a data breach affecting your personal information, we will notify you and state authorities within the legally required timeframes.

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HIPAA and Medical Disclaimer Clarification

• Not a Medical Entity: This coaching practice does not constitute a medical facility, clinic, or physician's office. We do not provide medical diagnosis, medical treatment, or healthcare prescriptions.

• HIPAA Notice: Because we are a wellness coaching service and do not bill health insurance providers, we do not technically qualify as a "Covered Entity" under the federal Health Insurance Portability and Accountability Act (HIPAA). However, we treat your health coaching files with an equivalent level of strict professional confidentiality.

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Children's Privacy

Our services are intended strictly for adults. We do not knowingly collect or solicit data from children under the age of 13 under the Children's Online Privacy Protection Act (COPPA), nor do we market to minors.

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We update this policy periodically to reflect changing state laws. The updated version will be signaled by the "Effective Date" at the top of this document.

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To exercise your rights to access, amend, or delete your personal data, contact us at:

• Business Name: Healthy Conversations Wellness Coaching LLC

• Email: info@healthyconversations.co

• Mailing Address: 1125 Macarthur Dr. Alexandria, LA 71303